Burberry Customer Analytics Manager
Job description
This Burberry Customer Analytics Manager role is focused on define, track, and report on client KPIs-supporting acquisition and retention strategies. It would suit someone who can bring strong professional approach to the role.
Why this role may suit you
CBDT Project: Collaborate with the China Regional team to support data management, reporting, and 1:1 CRM processes post-CBDT implementation. Support regional teams with tools and solutions to power their day-to-day analytics needs.
What you would be doing
Define, track, and report on client KPIs-supporting acquisition and retention strategies. Develop and maintain real-time dashboards and reporting frameworks for cross-functional teams. Own and evolve Tableau-based reporting for retail teams (from leadership to client advisors).
The working style that fits
Strong professional approach.
Practical information
- This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
- Your work will directly influence product, merchandising, marketing, and retail strategies-elevating the luxury client experience and supporting long-term, sustainable growth.
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