Business Analyst

The Business Analyst position centres on providing advanced analytical support to the internal service desk for complex issues or incidents. It would suit someone who can bring strong professional approach to the role.

How the role is set up

The APC is the UK’s largest independent parcel delivery network, with more than 90+ locations nationwide and millions of parcels delivered every month. We’re looking for an experienced Business Analyst to join our small, high‑impact Business Analysis team.

Where someone would start

Provide advanced analytical support to the internal service desk for complex issues or incidents. Create and execute test plans, validate solutions against requirements, and support UAT activities. Contribute to continuous improvement of BA practices, standards, and templates within the team.

What helps someone build confidence

Strong professional approach.

What is expected

• 5+ years’ experience as a Business Analyst with a proven track record of project delivery.
• Experience using API testing tools (., Postman, Insomnia).
• Familiarity with project management and delivery tools such as JIRA.

Job details

• Additional detail: Flexible working options may be available.