Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential
employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour,
nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
Why Ocado? At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.
About us: Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.
About the role: At Ocado Logistics, our mission is to deliver an unrivalled customer experience for our UK retail partners, Ocado Retail and Morrisons, by demonstrating the power of Ocado’s technology and know-how. We are looking for a
Business Continuity Manager
who will be responsible for ensuring that Ocado Logistics’ critical operations can continue during and after any disruptive events, such as technology outages, supply chain interruptions, or environmental crises. As a Business Continuity Manager, you will focus on building resilience into both our day-to-day operations and future growth plans, ensuring that the business can swiftly recover from unforeseen events and continue to deliver exceptional service to our customers. This role is a key strategic role, responsible for the overall direction and success of our Business Continuity Management framework. You will:
Develop, implement and maintain the Business Continuity Management (BCM) framework across all business units. Collaborate with operational teams, technology divisions, and the supply chain to ensure robust continuity plans are in place, they are integrated with existing processes and consistent with other documentation. Perform risk assessments and business impact analysis to identify critical business processes and potential risks that could disrupt operations. Develop recovery strategies for identified risk areas and integrate them into overall continuity plans. Lead internal crisis management and incident response efforts, coordinating meetings and actions to ensure timely and effective response to an incident. Act as the key point of contact for internal stakeholders during business disruption, ensuring timely and accurate communication between the leadership team, incident teams, employees and other key stakeholders. Coordinate post incident reviews to identify lessons learned and areas for improvement, and update documentation and processes accordingly. Ensure that business continuity practices comply with industry standards, legal requirements, and best practices such as ISO 22301. Coordinate regular business continuity and crisis management exercises to ensure plans are effective, and stakeholders are prepared to respond to an incident. Develop and maintain relationships with external partners, including suppliers and third party vendors, to ensure they have appropriate continuity plans in place and coordinate responses to large-scale incidents. About you:
Proven experience in Business Continuity Management (BCM), preferably within a technology-driven, fast-paced organisation. Strong knowledge of BCM frameworks and standards (e.g. ISO 22301, NIST). Understanding of risk management principles, particularly in a logistics, retail, or ecommerce environment. Strong analytical skills with experience in conducting risk assessments and business impact analysis. Excellent verbal and written communication skills with the ability to influence stakeholders across multiple departments, including senior leadership. Ability to quickly assess a situation and make critical decisions under pressure. Experience in testing Crisis Management and Incident Response exercises. Knowledge of regulatory and legal requirements related to business continuity. Knowledge of technology infrastructure and its role in business continuity planning, especially related to automated processes, robotics, and cloud-based services. Leadership and project management skills to drive business continuity initiatives across large, complex organisations. What we offer you: Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our Offerings: Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life. Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being. Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more. Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching. Private Medical Cover: Rest easy with comprehensive private medical insurance. Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave. Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme. Shuttle Services: Convenient free shuttle buses connect you to work. Share Schemes: Join exciting share plans to participate in our success. Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants. Financial Protection: We offer Income Protection and Life Assurance for financial security. We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.
We’re in it together, we are proud of what we do, we can be even better.
#J-18808-Ljbffr
Why Ocado? At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.
About us: Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.
About the role: At Ocado Logistics, our mission is to deliver an unrivalled customer experience for our UK retail partners, Ocado Retail and Morrisons, by demonstrating the power of Ocado’s technology and know-how. We are looking for a
Business Continuity Manager
who will be responsible for ensuring that Ocado Logistics’ critical operations can continue during and after any disruptive events, such as technology outages, supply chain interruptions, or environmental crises. As a Business Continuity Manager, you will focus on building resilience into both our day-to-day operations and future growth plans, ensuring that the business can swiftly recover from unforeseen events and continue to deliver exceptional service to our customers. This role is a key strategic role, responsible for the overall direction and success of our Business Continuity Management framework. You will:
Develop, implement and maintain the Business Continuity Management (BCM) framework across all business units. Collaborate with operational teams, technology divisions, and the supply chain to ensure robust continuity plans are in place, they are integrated with existing processes and consistent with other documentation. Perform risk assessments and business impact analysis to identify critical business processes and potential risks that could disrupt operations. Develop recovery strategies for identified risk areas and integrate them into overall continuity plans. Lead internal crisis management and incident response efforts, coordinating meetings and actions to ensure timely and effective response to an incident. Act as the key point of contact for internal stakeholders during business disruption, ensuring timely and accurate communication between the leadership team, incident teams, employees and other key stakeholders. Coordinate post incident reviews to identify lessons learned and areas for improvement, and update documentation and processes accordingly. Ensure that business continuity practices comply with industry standards, legal requirements, and best practices such as ISO 22301. Coordinate regular business continuity and crisis management exercises to ensure plans are effective, and stakeholders are prepared to respond to an incident. Develop and maintain relationships with external partners, including suppliers and third party vendors, to ensure they have appropriate continuity plans in place and coordinate responses to large-scale incidents. About you:
Proven experience in Business Continuity Management (BCM), preferably within a technology-driven, fast-paced organisation. Strong knowledge of BCM frameworks and standards (e.g. ISO 22301, NIST). Understanding of risk management principles, particularly in a logistics, retail, or ecommerce environment. Strong analytical skills with experience in conducting risk assessments and business impact analysis. Excellent verbal and written communication skills with the ability to influence stakeholders across multiple departments, including senior leadership. Ability to quickly assess a situation and make critical decisions under pressure. Experience in testing Crisis Management and Incident Response exercises. Knowledge of regulatory and legal requirements related to business continuity. Knowledge of technology infrastructure and its role in business continuity planning, especially related to automated processes, robotics, and cloud-based services. Leadership and project management skills to drive business continuity initiatives across large, complex organisations. What we offer you: Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our Offerings: Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life. Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being. Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more. Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching. Private Medical Cover: Rest easy with comprehensive private medical insurance. Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave. Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme. Shuttle Services: Convenient free shuttle buses connect you to work. Share Schemes: Join exciting share plans to participate in our success. Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants. Financial Protection: We offer Income Protection and Life Assurance for financial security. We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.
We’re in it together, we are proud of what we do, we can be even better.
#J-18808-Ljbffr
Industry:
IT Services and IT Consulting
Employees:
10,001+
Founded:
2000
Address:
1 Old Street, London, GB, EC1Y 8AF
We’re Ocado Group - a global, technology business redefining ecommerce, fulfilment and logistics in online grocery and distribution industries. Our cutting-edge, proprietary technology enables our partners and customers to win in their markets, develop a competitive advantage and offer an unparalleled customer proposition. Our mission is simple — to change the way the world shops for good. Our heritage as the UK’s largest pure-play online grocer through Ocado Retail LTD (a 50:50 joint venture with M&S), and expertise in high-performing logistics and fulfilment through Ocado Logistics, has equipped us with technology innovation, expertise and operational know-how to build and innovate the Ocado Smart Platform (OSP). OSP is the world’s leading ecommerce, fulfilment and logistics platform designed for the unique demands of online grocery and trusted by leading online grocery retailers worldwide. Now, with Ocado Intelligent Automation (OIA), our unparalleled experience and proven automated retrieval and storage technology is helping businesses outside of online grocery future-proof their fulfilment operations.
