Business Partner – IT services – 58623 – Grade 8

This Business Partner opportunity with IT services is built around developing effective insight into stakeholder ‘world’ so the post holder can undertake effective customer advocacy. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Role overview

The post holder will contribute to the IT Services strategic roadmaps which capture the University’s IT demand and Digital strategy ambitions to shape it into a workable and delive. Undertake effective customer advocacy to ensure IT Services makes informed decisions that facilitate the right overall outcomes of the University.

Main responsibilities

The post holder will act as a point of escalation for performance issues and will ensure that stakeholders understand how ITS is addressing their requirements or achieving resoluti. Developing effective insight into stakeholder ‘world’ so the post holder can undertake effective customer advocacy. Actively monitoring and addressing the quality of the relationship with key stakeholders, (through effective performance indicators and related management information).

Requirements

• Educated to degree level preferably in an IT related discipline or with equivalent experience.
• Significant experience of working with technology stakeholders in a Business Partner.
• Client Management or Consultancy capacity.

Job details

• Additional detail: Flexible working options may be available.