Business Support Assistant

Business Support Assistant focuses on ensure all telephone enquiries/electronic mail including queries from the general public and members of staff are handled expeditiously.

What the role involves

• Ensure all telephone enquiries/electronic mail including queries from the general public and members of staff are handled expeditiously.
• Assisting in reaching clients by telephone on behalf of the Quit Your Way Services.
• Maintaining accurate, effective and accessible filing systems (paper and electronic).
• Assist in the preparation of agendas and type minutes.
• Ensure team members electronic diaries are maintained and relevant meeting invites scheduled.
• Communicate with NHS employees and external Partners.

Confirmed role details

• 1wte – Pollok Health Centre, 0.6wte – Parkhead Health Centre.
• Qualification in Office Administration/Secretarial Services e.g. HNC in Business Administration or relevant office experience.
• Microsoft Office Packages including, Word, Excel, Outlook, PowerPoint, Teams.

Candidate fit

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
• Membership of the NHS Pension Scheme, including life insurance benefits.
• Confidential employee support and assistance, including counselling and psychological therapies.