Call Handling Administrator

The Call Handling Administrator position centres on this is a fast‑paced, people‑focused role where you'll help support on‑site teams, and ensure everything runs smoothly behind the scenes. It would suit someone who can bring organisation, accuracy, and dependable communication to the role.

How the role is set up

Please be aware that interviews are provisionally scheduled to take place during the week commencing 04/05/2026. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

Where someone would start

This is a fast‑paced, people‑focused role where you'll help support on‑site teams, and ensure everything runs smoothly behind the scenes. Updating systems accurately to support smooth daily operations. Receiving on‑the‑job training to build system knowledge and, over time, develop skills such as identifying trends and busy periods.

What helps someone build confidence

careful practical judgement. We're looking for a friendly, calm, and organised Call Handling Administrator to join our team and support transport operations. Is confident using Excel and Word.

What is expected

• Has call‑handling experience, ideally dealing with breakdowns or urgent issues.

Job details

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution.
• Has an interest in transport or logistics (transport knowledge is a bonus).
• Work model: On-site.
• Additional detail: Training or development support may be provided.