Care Co ordinator Full-time | Office based

As a Care Co ordinator Full, the work centres on carrying out customer telephone monitoring to help maintain service quality. It would suit someone who can bring follow company systems and procedures to maintain a safe, organised and compliant environment to the role.

Who the work supports

We currently care for over 7,000 customers across the UK, delivering more than 110,000 hours of home care each week. Founded in 2005, Caremark was built on the passion and experience of our founder, Kevin Lewis.

How support shows up

Carry out customer telephone monitoring to help maintain service quality. Processing new customer referrals, update trackers and input details into Access People Planner. Supporting customers by managing medication reorders with their GP surgeries.

The approach that fits

Follow company systems and procedures to maintain a safe, organised and compliant environment. Calm, resilient and solution-focused when challenges arise. Able to prioritise effectively in a busy environment.

What needs to be in place

• Experience in the care sector or scheduling/co ordination roles is beneficial, but a positive attitude and willingness to learn are just as important.

Job details

• Shift pattern: Weekends.
• Additional detail: Training or development support may be provided.

Requirements mentioned

• DBS check
• First Aid