Care Coordinator

Care Coordinator focuses on develop excellent relationships with both clients.

What the role involves

• Develop excellent relationships with both clients.

Skills and requirements

• Experience of working in a scheduling role within a home care or other relevant environment such as logistics.
• Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate.
• Highly resilient and positive with excellent communications skills.
• Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.

Candidate fit

• Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.
• Care Professionals so both can enjoy positive experiences.

Additional role context

• Match Care Professionals to new clients in conjunction with client services team and arrange introductions.