Care Coordinator

Care Coordinator focuses on build effective and efficient schedules around our clients.

What the role involves

• Build effective and efficient schedules around our clients.
• Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
• Ensure client schedules are matched to their needs, with the same Care Pro and the same times each week, where possible.
• Work with the recruitment team to ensure sufficient current and future staffing levels are met.
• Work with the care team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
• Maintaining regular contact with Care Professionals to provide support and mentoring.

Skills and requirements

• Level 3 NVQ in Health and Social Care or equivalent experience in the care sector delivering a wide range of personal care services.
• Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
• Knowledge and understanding of legislation and regulations specific to Health and Social Care.
• Good communication skills with the ability to build rapport quickly.

Candidate fit

• Maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.