Case Management Administrator

The Case Management Administrator position centres on proactive monitoring and management on all client cases from start to finish with the aim of achieving efficient start to finish process’s that contribute to internal process and e. It would suit someone who can bring confident phone manner and dealing with clients to the role.

Known job details

• Pay: £25,000 - £27,000
• Contract: Contract
• Work model: On-site
• 30 days holiday (inclusive of bank holidays, increasing with length of service, Christmas company Shutdown is also in addition).
• NHS Top up Medical Cash Plan (increasing with length of service).
• Free Onsite parking.
• Exam support and funding.

Likely focus of the role

• Proactive monitoring and management on all client cases from start to finish with the aim of achieving efficient start to finish process’s that contribute to internal process and e.
• Weekly scheduled adviser meetings – running through pre agreed CM Team Meeting agenda to ensure all areas are covered.
• Managing sign-ups ownership – Booking & Chasing sign-ups to ensure they are booked in as soon as possible.