Case Manager

Case Manager focuses on respond to client queries quickly and efficiently, always giving excellent customer service.

What the role involves

• Respond to client queries quickly and efficiently, always giving excellent customer service.
• Maintaining and updating the CRM system to ensure accurate client information.
• Engaging with existing clients through regular communication via phone, email, or in-person meetings.
• Producing quotes for clients.
• Liaising with the technical team to book in jobs.
• Track progress against deadlines and keep all relevant parties up to date.

Confirmed role details

• Performance based bonus, private medical insurance, hybrid after probation, extra day off for your birthday, career progression.
• Are you an organised and proactive individual looking for a dynamic role in a thriving organisation?