Case Manager Student Health and Professionalism Concerns

Case Manager Student Health and Professionalism Concerns focuses on compiling, checking and indexing the case files for each case to ensure they are thorough and include the allegation of concern, any witness information or other evidence and the s.

What the role involves

• Compiling, checking and indexing the case files for each case to ensure they are thorough and include the allegation of concern, any witness information or other evidence and the s.
• Managing the interview process for witnesses and students under investigation for Fitness to Practise Hearings.
• Briefing witnesses and students under investigation so that they are prepared for the hearing.
• Ensuring outcomes of the hearings are actioned and followed through.
• Providing professional support and advice in managing appeals, in collaboration with academic and professional services colleagues.
• Recording and monitoring the progress of all appeals within the College, reporting on progress to the Head of Operations (Student Experience.

Skills and requirements

• Ability to review and understand multiple regulatory frameworks, regulations and policies and implement complex procedures and guidance related to these.
• Ability to review complex University procedures and policies with a view to contributing to their ongoing development in light of operational, regulatory and legislative developmen.
• Ability to negotiate and influence the direction of the service.
• Experience in working in a compliance-based organisation.

Confirmed role details

• Devising appropriate, efficient, and effective quality assurance mechanisms which will meet both University and PSRB standards.
• Developing training materials and running regular training sessions and briefings for academic and clinical colleagues who are engaged in Fitness to Practise activities.
• Promotes equality and values diversity acting as a role model and fostering an inclusive working culture.