Casual Front Office Agent

The Casual Front Office Agent position with The Celtic Manor Resort centres on greet guests with a warm welcome and ensure smooth check-ins and check-outs. It would suit someone who can bring reliability, clear communication, and practical judgement to the role.

Role overview

Greet guests with a warm welcome and ensure smooth check-ins and check-outs. Manage individual and group arrivals using our hotel systems.

What helps someone succeed

careful practical judgement. I am equipped, trained, and supported to do THE BEST JOB I CAN. I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS.

Job details

• Step into a world of five-star service and unforgettable guest experiences at The Celtic Manor Resort – where every day is an opportunity to shine.
• A genuine passion for delivering world-class guest service.
• As a Front Office Agent, you’ll be the face of our iconic resort, welcoming guests with warmth, professionalism, and a smile that sets the tone for their stay.
• The ability to juggle tasks with ease while keeping a positive attitude.