Casual Hotel Porter

Casual Hotel Porter focuses on liaise with other departments and the guest services managers to ensure guest requests get satisfied.

What the role involves

• Liaise with other departments and the Guest Services Managers to ensure guest requests get satisfied.
• Assisting arriving and departing guests with their luggage.

Skills and requirements

• You are key to our guests experience throughout their stay.
• A presence as a host on the main entrance.
• Excellent verbal communication confident yet relaxed and friendly.
• Bright, warm, and friendly disposition.

Confirmed role details

• Join our Front of House team supporting our Full Time team of receptionists and concierge during peak periods.
• Each shift check arrivals for returning guests and VIP guests making sure returning guests and those celebrating special events are recognised and acknowledged.

Additional role context

• Covering a variety of shifts between the hours of 7am and 11pm, including weekends.
• Introducing arriving guests to the hotel receptionist using their name.
• Showing arriving guests around the hotel before showing them to their rooms.