Claims Adjuster – London Market Claims

As a Claims Adjuster, the work centres on effectively handle and maintain allocated claims to ensure compliance with client SLA’s/KPI’s/DA’s. It would suit someone who can bring handling cycle-by-cycle responsibilities with consistency and care to the role.

How the role is set up

Foster a culture of accountability, technical excellence, and continuous improvement. Always uphold and work to the Davies company values.

Where someone would start

Ensure high-quality claims documentation and recordkeeping, supporting accurate reserving, audit compliance, and reporting requirements. Delivering prompt, fair, and accurate claims decisions in line with policy wordings, market practices, delegated authority levels and regulatory requirements. Effectively handle and maintain allocated claims to ensure compliance with client SLA’s/KPI’s/DA’s.

What helps someone build confidence

Handling cycle-by-cycle responsibilities with consistency and care. Control claims costs through proactive handling, strategic negotiation, and oversight of appointed external providers. Strong professional approach.

What is expected

• Utilise ECF2 and client platforms as required to complete claims processes.
• Be studying towards or having attained Cert CII qualification.

Job details

• Pension, 5% employee and 5% employer contribution.
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years.
• Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S.
• Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.