Claims Administrator

Claims Administrator focuses on in this role, your primary focus will be providing dedicated business support for various administrative tasks.

What the role involves

• In this role, your primary focus will be providing dedicated business support for various administrative tasks.
• Additionally, you’ll manage outgoing physical mail, ensuring it’s processed via Royal Mail using the correct class.
• Franking Outgoing Post: You’ll handle the efficient processing of outgoing mail, ensuring it’s appropriately stamped and dispatched.
• Central Claims Email Inbox Management: You’ll oversee the central claims email inbox, promptly addressing inquiries and ensuring timely responses.
• Scanning and Indexing Incoming Physical Post: As part of our streamlined process, you’ll scan and accurately index incoming physical mail.
• Diverse learning and development opportunities to support you to progress in your career.

Skills and requirements

• Accuracy is essential to ensure they are allocated correctly to the appropriate claims handler or team.
• Previous Administration Experience: While preferred, it is not essential.

Confirmed role details

• Full-Time/ Permanent.
• We provide a range of services to millions of customers, from roadside assistance to insurance and driving lessons.
• 25 days annual leave.
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.

Candidate fit

• organisation, accuracy, communication, and careful task follow-through

Additional role context

• A minimum of 6 months’ experience working in an office environment is preferable but not essential.
• Effective Communication Skills: Demonstrated proficiency in spoken and written communication.
• Computer Literacy: Proficiency in using PCs and good administrative skills.