Client Affairs Officer

Account Manager focuses on work closely with clients, their relatives, carers, and professional support to manage resources effectively to meet their needs and improve their quality of life.

What the role involves

• Work closely with clients, their relatives, carers, and professional support to manage resources effectively to meet their needs and improve their quality of life.
• Maintain effective relationships and gain insight into their needs and aspirations.
• Visit clients to develop.
• An understanding of the issues affecting people who lack capacity to manage their property and financial affairs.
• Confidence to work independently, organise and prioritise workload.
• Manage conflicting demands and deadlines.

Skills and requirements

• Travel to various locations within Hampshire, and it is essential that you have a current drivers’ licence and access to a reliable vehicle on a regular basis.
• We invite you to evidence how you demonstrate our 5 core values in your application.
• For more information on our values, please refer to the candidate pack.
• Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults.

Confirmed role details

• £33,178 - £36,369 per annum.
• Elizabeth II Court, Winchester (Hybrid Working).
• Interview Date: 25 June 2026.
• Generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information.

Candidate fit

• relationship management, commercial awareness, communication, and organised follow-through

Known job details

• Pay: £33,178 - £36,369 per annum