Client Care Advisor

Client Care Advisor focuses on you are the friendly and welcoming face for the client and their pets when they arrive at the practice.

Skills and requirements

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive and always focus on the clients’ needs.
• Drive to your role. Your passion for service is matched with your love of pets.

Confirmed role details

• In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, pension and holiday allowance.
• We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference.
• We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People.
• Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional ta.

Additional role context

• If you enjoy providing great service and working in a team, we have just the opportunity for you at our Stafford practice!
• This role is Full Time working 38 hours per week including some Saturday work.
• What your typical day will look like.