Client Onboarding Team Leader

Client Onboarding Team Leader focuses on coordinate priorities, people, activity, budgets, projects, or operational standards according to the role.

What the role involves

• Coordinate priorities, people, activity, budgets, projects, or operational standards according to the role.
• Track progress, solve delivery issues, and communicate clearly with relevant stakeholders.

Skills and requirements

• Relevant leadership, project, operations, people-management, or stakeholder experience is useful.

Confirmed role details

• This is a hybrid role, requiring 2 days per week office attendance.
• 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

Candidate fit

• Corporate client due diligence experience (this is a mandatory requirement).
• Demonstrable leadership and people management skills, with the ability to motivate and inspire team members to achieve high standards of performance.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.

Additional role context

• Support in conducting comprehensive due diligence.
• Leading and managing a team of Client Due Diligence Officers and Senior Officers, providing guidance.
• Monitoring and evaluating individual team member performance, providing regular feedback, coaching, and mentoring to team members to support their professional development.