Client Support Analyst

This Client Support Analyst opportunity in Birmingham, England is built around this position acts as first point of contact for clients, whilst also providing both 1st and 2nd Line support.This role is based in Birmingham city centre, within their modern and. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Known job details

• Location: Birmingham, England
• Contract: Temporary

Likely focus of the role

• This position acts as first point of contact for clients, whilst also providing both 1st and 2nd Line support.This role is based in Birmingham city centre, within their modern and.
• Efficiently managing customer and internal support queries across multiple channels.
• Assisting with process improvements and operational tasks across the business.

Requirements mentioned

• Ability to adapt quickly, remain focused, and prioritise workload effectively.
• Working knowledge of Microsoft Office applications.
• Prior administrative skills.