Client Support Supervisor *12 Month

This Client Support Supervisor *12 Month role is focused on ensuring staff are adequately trained in their role & training records are maintained. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Known job details

• Pay: £32,310.13
• Contract: Contract
• Monday to Friday, 08:00-16:30.
• £32,310.13 per annum.
• Additional detail: Training or development support may be provided.

Likely focus of the role

• Ensuring staff are adequately trained in their role & training records are maintained.
• Managing time & attendance system in the absence of the Client Control Manager, ensuring adequate cover across all shifts.
• Ensuring all client queries dealt with by Client Support are managed in a timely & professional manner.

Requirements mentioned

• Previous Client or Customer Service experience.
• Ability to supervise.
• Planning & organising skills, high level of numeracy.