Commercial Change Manager

Commercial Change Manager focuses on overseeing end-to-end change delivery across all workstreams, ensuring impacts are fully assessed, approved and implemented.

What the role involves

• Overseeing end-to-end change delivery across all workstreams, ensuring impacts are fully assessed, approved and implemented.
• Leading Early Warning Notice processes, coordinating mitigation actions and escalating risks appropriately.
• Overseeing commercial and financial change, including Compensation Events, ensuring accurate reflection in financial and service systems.
• Act as the central point of contact for all change activity, aligning internal teams, subcontractors and the client.
• Ensure operational readiness by delivering training, coaching and briefing materials to support teams through change.
• Report on change performance, embedding lessons learned and driving continuous improvement.

Skills and requirements

• Strong commercial and financial awareness, with the ability to manage cost, risk, budgeting and contract impacts.
• Experience of mobilisation, transition and change management within Facilities Management, particularly integration and operational change.
• Strong stakeholder influencing skills, engaging senior leaders, clients and cross-functional teams.
• Experience managing team performance and output to a consistently high standard.

Confirmed role details

• Will work closely with the Key Account Portfolio Director (KAPD) and the Senior Leadership Team for the government contract, reporting into the Head of Commercial.
• Ensure consistent governance and seamless coordination across the contract portfolio, including ownership of the Change Advisory Board (CAB).