Commercial Support Officer NH90

This Account Manager role is focused on with over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. It would suit someone who can bring handling account-by-account responsibilities with consistency and care to the role.

Where ownership sits

With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. Support the monitoring of performance, delivery and quality performance issues and recoveries and escalate as appropriate.

What helps the work land well

Handling account-by-account responsibilities with consistency and care. Strong professional approach.

What the role depends on

• Proven experience in customer relationship management, contract management, and demand forecasting.
• Familiarity with commercial proposal writing and business modeling.
• Strong negotiation skills and ability to manage multiple stakeholders.

Practical details

• Responsible for administrating orders from customers in accordance with the agreed contract and loading sales orders.
• To interface and highlight to the business the need to adhere to its contractual obligations and inform customers of GKN's contractual limits.
• Preparation of contractual quotations and claims including ad hoc non recurring invoices in line with sign off procedures.
• Responsible for obtaining EUU/EUS to ensure export compliance.

Job details

• Benefits mentioned: Pension, Training