Complex Claims Handler – Home Claims

Hastings Direct GB May 3, 2026

Type Full Time
Pay Not listed
Work Hybrid

Complex Claims Handler focuses on strong technical claims knowledge and proven experience of handling large loss home claims across all perils.

Skills and requirements

  • Strong technical claims knowledge and proven experience of handling large loss home claims across all perils.

Confirmed role details

  • Leicester or Bexhill (hybrid).
  • We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.
  • We provide insurance for over four million customers, but we know there’s even bigger opportunity out there.
  • If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you.

Additional role context

  • Be responsible for processing new claims and managing existing ones, developing a detailed case management plan for each customer within your portfolio.
  • Additionally, you will serve as a referral point when necessary, providing coaching, mentoring, and training to others.

Known job details

  • Pay: £100,000
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