Concierge, Pre-Opening – The St. Regis London

Concierge, Pre-Opening - The St. Regis London focuses on respond to guest requests for special arrangements or services, including transportation, dining reservations and personal services etc.

What the role involves

• Respond to guest requests for special arrangements or services, including transportation, dining reservations and personal services etc.
• Anticipate and fulfil unique guest needs, ensuring a seamless and personalised experience.
• Provide expert knowledge of the hotel and surrounding area, including local attractions, events and experiences.
• Handling all guest calls, messages and requests efficiently, ensuring timely follow‑up and resolution.
• Coordinating with internal departments (. Housekeeping, Front Office, Bell Services) to deliver exceptional service.
• Maintaining accurate records of guest interactions.

Confirmed role details

• Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
• Food & Beverage discounts across Marriott properties.