Customer Advisor Trainer
Job description
This Customer Service Advisor role is focused on ensure quality of new and existing user documentation and training materials. It would suit someone who can bring clear communication, reliability, and practical judgement to the role.
Why this role may suit you
Customer Service Advisor Trainer. In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees.
What you would be doing
Identification and analysis of training courses required with steer from the Line Manger. Ensure quality of new and existing user documentation and training materials. Help oversee task-by-task operations and maintain performance standards.
What you need
- Previous experience in a Service Desk/ Training role.
- Ensure new starters readiness to go live in line with Client requirements.
Practical information
- 35 hours per week, Monday to Friday, between 7am - 6pm.
- Additional detail: Training or development support may be provided.
Job details
- Benefits mentioned: Training
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