Customer and Trading Manager

This Customer and Trading Manager opportunity is built around can manage disciplinaries, performance issues or other similar employee relations issues. It would suit someone who can bring warm, steady communication with children and families to the role.

How the role is set up

Working closely with a small team of managers to make sure the store runs like clockwork every day. Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.

Where someone would start

Can manage disciplinaries, performance issues or other similar employee relations issues.

What is expected

• A track record of delivering brilliant customer service and coaching colleagues to do the same.

Job details

• People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• Additional detail: Bonus opportunities may be available.