Customer Care – Fenton Full Time

As a Care Assistant, the work centres on it's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. It would suit someone who can bring patience, clear communication, and respectful care standards to the role.

Why this role may suit you

As a Customer Care Assistant, think of yourself as the face of your restaurant. Donald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family.

What you would be doing

It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

The working style that fits

Handling shift-by-shift responsibilities with consistency and care. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must.

What you need

• The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Practical information

• Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.
• Additional detail: Additional staff or wellbeing benefits may be available.