Customer Complaints Specialist

As a Customer Complaints Specialist, the work centres on for the first 8 weeks, while completing training and academy, you will attend the office a couple of days per week to support your learning and development. It would suit someone who can bring clear communication, patience, and reliable follow-through to the role.

Where the work sits

For the first 8 weeks, while completing training and academy, you will attend the office a couple of days per week to support your learning and development. Employer of the Year Housing Heroes awards 2025.

What helps in this setting

careful practical judgement. Strong professional approach.

Practical details

• Hybrid linked to Penge – Hawthorn Centre or Maidstone - County Gate.
• 36 hours per week – flexible options considered.
• Penge - £30,264 - £37,830 per annum / Maidstone - £27,679 - £34,599 per annum.
• 9-month fixed term contracts and 12 month fixed term contracts.

Job details

• Benefits mentioned: Training