Customer Experience Manager

Bright Purple Edinburgh, Scotland Aug 6, 2025

Type Full Time

Pay £55,000

Work Onsite

Role detailsJob Description Employer profileAbout the Company

Customer Experience Manager focuses on health cash plan, life assurance, and enhanced family leave.

What the role involves

Health Cash Plan, Life Assurance, and enhanced family leave.
Leading a first-class technical support function.

Skills and requirements

Has solid customer account management experience.
Have experience in satellite, aerospace, or telecoms.

Confirmed role details

Salary up to £55,000.
36 days annual leave.
6% employer pension contribution.
Bonus points if you.

Additional role context

An open, collaborative environment where your ideas can make a real impact.
Guiding them from onboarding through to smooth software integration.
Acting as the trusted link between technical teams and clients.

Known job details

Pay: £55,000

Employer information

Role snapshot

Bright Purple

Edinburgh, Scotland

Bright Purple is shown on this listing in Edinburgh, Scotland.

Salary GBP 55,000

Work model Onsite

Job type Full Time

Benefits Pension · Holiday allowance

Location Edinburgh, Scotland

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Career guide

Learn more about this role

Explore the matching JobPedia guide for deeper duties, skills, salary context, and career paths.

JobPedia role guide

What does a Customer Success Manager actually do?

Explore the real work behind the title, from day-to-day responsibilities to how the role works in practice for Customer Success Manager.

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