Customer Liaison Officer

This Customer Liaison Officer role is focused on delivering effective walk off post completion activities that are coordinated by the Customer Manager. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Why this role may suit you

Support operational ownership in resolving customer enquiries and complaints within D+1 working days. 80% Walk Off completion (successful visits & score captured).

What you would be doing

Delivering effective walk off post completion activities that are coordinated by the Customer Manager. Effective CARE completion on all projects. D+1 % contact close out support.

What you need

• Leadership – Act as an Ambassador promoting the Customer minimum standards.
• Health, Safety & Environment – Report.
• Customer focused - Relevant contract/customer service experience.

Practical information

• We offer a competitive salary based on experience along with a full benefits package.
• Network Plus is proud to be an Equal Opportunity Employer.
• We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
• We understand that privacy and the security of your personal information is extremely important.

Requirements mentioned

• Driving licence