Customer Relationship Manager

Customer Relationship Manager focuses on this is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home.

What the role involves

• This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home.
• Managing enquiries to improve the conversion rates and achieve occupancy targets.
• Networking within the local community to raise the profile of the home and generate enquiries.
• Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy.
• Identifying opportunities to improve sales and marketing performance.
• Have proven sales and marketing experience preferably in healthcare but not essential.

Skills and requirements

• Represent Barchester and our state of the art home in a friendly and professional manner.
• Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
• Engage with residents and relatives to understand their experience and requirements.
• Actively generate leads and identify local marketing opportunities.

Confirmed role details

• Competitive salary plus commission (12 month Maternity cover).
• Attractive salary, alongside a competitive commission structure.
• Access to a range of retail and leisure discounts.
• Access to a range of wellbeing support and Best Doctors Service.

Candidate fit

• Confident user of Microsoft Office (Excel/Powerpoint).

Additional role context

• Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.