Customer Renewals Advisor

As a Customer Renewals Advisor, the work centres on every day brings new challenges and opportunities to connect with our members and deliver outstanding service. It would suit someone who can bring clear communication, patience, and reliable follow-through to the role.

Where the work sits

Join our inbound Renewals & Retention team and help our members stay protected on the road. Whether you've worked in sales, customer service or a contact centre, this is your opportunity to make a real impact.

How the role works day to day

Every day brings new challenges and opportunities to connect with our members and deliver outstanding service.

What helps in this setting

careful practical judgement. Strong professional approach.

Practical details

• Generous holidays - 23 days plus bank holidays (rising to 25 with service).
• Wellbeing support - 24/7 confidential support helpline for you and your family.
• Bonus scheme - Boost your earnings by up to 30% monthly.
• Electric vehicle options (after 12 months) to help you save on tax.

What needs to be in place

• Do you know what great customer experience looks like?

Job details

• Pay: £27,805
• Pay: £35,000
• Benefits mentioned: Pension, Bonus, Training