Customer Service Administrator

Customer Service Administrator focuses on order and quote entry: accurately process customer orders and quotes, ensuring all data is entered correctly into the system.

What the role involves

• Order and Quote Entry: Accurately process customer orders and quotes, ensuring all data is entered correctly into the system.
• Customer Correspondence: Communicate with customers via email to address discrepancies.
• Resolve order entry holds promptly.
• Processing Management: Familiarize yourself with the specific order processes for each strategic customer to ensure compliance and efficiency.
• Data Handling: Work with spreadsheets and other data management tools to maintain accurate records.
• Issue Resolution: Identify and address any discrepancies or issues in order processing, ensuring customer satisfaction.

Skills and requirements

• Educational Background: Good GCSEs/A levels. Candidates from retail backgrounds looking to transition into office roles are encouraged to apply.

Confirmed role details

• 24,000 - 26,900.

Candidate fit

• Oriented individual with a passion for customer service and are looking to advance your career within a global organization, we encourage you to apply.

Additional role context

• My client is a global leader in the distribution of electronic components, committed to delivering exceptional service and fostering a dynamic work environment where every team mem.
• They are seeking a dedicated Customer Service Administrator (CSA) to manage order entries for our strategic accounts.
• The CSA will collaborate closely with the local Strategic Customer Service Representative assigned to these accounts.