Customer Service Administrator

The Customer Service Administrator position centres on dealing with customer queries over the telephone and via email. It would suit someone who can bring strong professional approach to the role.

Role overview

Good organisational skills with the ability to multitask. This is a fantastic opportunity to work within a small, friendly office in a busy environment, where customers are top priority and every day brings something new!

Main responsibilities

Dealing with customer queries over the telephone and via email. Assisting with general administrative tasks. Placing and managing orders.

What helps someone succeed

Strong professional approach.

Requirements

• Previous admin experience.
• Ability to prioritise workload.

Job details

• Monday - Friday 8am to 5pm (1 hour lunch) + Saturday 3 hours in the morning on a 1 in 3 rota basis (overtime paid).
• Our client who are a well-established family business based in Gloucester are looking for a Customer Service Administrator to join their team on a permanent basis.
• Additional detail: Overtime.