Customer Service Administrator

Customer Service Administrator focuses on completion of general administration to support the supervisor and the wider team, ensuring % compliance on all documentation.

What the role involves

• Completion of general administration to support the Supervisor and the wider team, ensuring % compliance on all documentation.
• Supporting to internal colleagues and customers.
• Ensure the efficient running of the scheduling system, making amendments where needed and communicating these changes with the team and customers that are affected by them.
• Provide operational information and feedback to relevant management teams.
• Ensure Health and Safety processes are adhered to on all occasions.
• Company Funded Healthcare cash plan.

Skills and requirements

• Ability to work on own initiative and as part of a team.
• Able to demonstrate a good level of competence in planning and organizing own workload.
• Proactive self-motivator and able to work on own initiative.

Confirmed role details

• 5% Employer Pension Contributions.
• Company sick pay.
• Life Assurance 4x annual salary.

Candidate fit

• Organisation, accuracy, communication, and careful task follow-through.

Additional role context

• Controlling and replenishing the consumable stocks for the relevant area.
• Any other ad-hoc duties requested or advised by the Deployment Centre Supervisor or Area Service Manager.