Customer Service Advisor

As a Customer Service Advisor, the work centres on customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. It would suit someone who can bring clear communication, reliability, and practical judgement to the role.

Where the work sits

As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. The ability to work well within a team, contributing to a positive and high-performing environment.

Customer support involved

Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.

Practical details

• Work model: On-site.
• Additional detail: Training or development support may be provided.

Customer service skills

• Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
• Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales target.
• Individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

Job details

• Benefits mentioned: Pension, Training