Customer Service Advisor

Customer Service Advisor focuses on provide outstanding customer service and help the organisation to achieve its goals.

What the role involves

• Provide outstanding customer service and help the organisation to achieve its goals.
• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times.
• Provide them with accurate information, allowing them to make informed decisions on financial products and services.
• Maintaining relationships with colleagues in your department to support customers.
• Processing Excellence- Doing things well means something to you and you will always strive to improve on your work.

Skills and requirements

• Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 ye.
• However, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm.
• We offer part-time positions.
• Tuesday: 09:30 – 13:45.

Confirmed role details

• Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money?
• Full Time - 40hrs per week - hours worked between the hours of 07:00 and 23:00.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• Start date: Various start dates from June 2026.

Known job details

• Pay: £27,976