Customer Service Advisor

Customer Service Advisor focuses on working as part of large team you will liaise with customers, updating information on the in-house database.

What the role involves

• Working as part of large team you will liaise with customers, updating information on the in-house database.
• Forward feedback emails to customers and log responses.
• Respond to enquiries and queries by phone and email.
• To be considered for this role.
• You must be confident talking to customers over the telephone.
• You must be available to work for the next 6 weeks without substantial absences.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• Temporary Customer Service Advisor.
• 6 week assignment to start ASAP.
• Monday - Friday, 9am-5pm.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through