Customer Service Advisor

Customer Service Advisor focuses on handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

What the role involves

• Handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• 🕘 Monday to Friday, 9:00am – 5:30pm (Office-Based).
• We are currently recruiting on behalf of a well-established and growing travel company based in Burton-on-Trent, who are looking to add a Customer Service Advisor to their friendly.
• This is an excellent opportunity for someone with a passion for customer service who enjoys helping people and wants to gain experience within the travel industry.
• Handling inbound customer calls in a professional and friendly manner.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Known job details

• Pay: £13 per hour