Customer Service Advisor

Customer Service Advisor focuses on as you develop, supporting smaller business customers (training provided).

What the role involves

• As you develop, supporting smaller business customers (training provided).

Skills and requirements

• Previous Insurance customer service experience (motor/home Insurance ideal).

Confirmed role details

• £25,000-£27,000 + bonus (depending on experience).
• Full training & development (technical knowledge, sales skills).
• Support towards CII qualifications.
• Supportive, friendly working environment.

Candidate fit

• Handling inbound and outbound calls, providing a professional and personable service.
• Organised, reliable and able to manage your own workload.

Additional role context

• Producing Insurance quotations and converting opportunities into new and additional business.
• Supporting renewals and retention, building strong customer relationships.
• Processing mid-term adjustments and customer instructions accurately.

Known job details

• Pay: £25,000-£27,000