Customer Service Advisor

This Customer Service Advisor role with Halfords. Skills and Experience is focused on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Known job details

• Employer: Halfords. Skills and Experience
• Pay: £34,440
• Comprising a base salary of £30,000 - £32,240.
• An uncapped monthly bonus scheme with average additional earnings of £2,200 per year.
• Repair business and we offer great career opportunities, benefits and an uncapped bonus scheme.
• 5.6 weeks’ annual leave.

Likely focus of the role

• Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Able to handle difficult situations professionally and calmly.

Requirements mentioned

• Proven track record of delivering excellent customer service.
• Experience working towards and achieving targets.
• Ideally, experience in an Autocentre environment.