Customer Service Advisor

As a Customer Service Advisor, the work centres on managing workload effectively while meeting KPIs and service targets. It would suit someone who can bring communicate clearly and confidently by phone and email to the role.

Why this role may suit you

Steer Automotive Group | Full-Time | Doncaster. Salary Up to £29,744 per annum subject to skills and experience.

What you would be doing

Managing workload effectively while meeting KPIs and service targets. Provide clear and consistent updates throughout the claims process. We value attitude and customer service ability above all.

The working style that fits

Communicate clearly and confidently by phone and email. Demonstrate empathy, patience, and problem-solving skills.

What you need

• Have previous customer service experience (call centre, retail, hospitality, or similar).

Practical information

• 29 days holiday including public holidays plus additional days with service.
• Virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
• Steer Academy provides accredited ongoing training – paid for by the business.
• Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a.