Customer Service Advisor

This Customer Service Advisor role is focused on delivering exceptional customer service. It would suit someone who can bring clear communication, patience, accurate records, and reliable follow-through to the role.

Where the work sits

AAR Hampton, Unit A and B, Sandfield Industrial Estate, Oldfield Rd, Hampton TW12 2HR. 45 hours a week (Mon-Fri).

Customer support involved

Delivering exceptional customer service. Managing the logistics of a collection/delivery service based on a large fleet of courtesy cars. Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines.

What helps in this service role

Clear communication, patience, accurate records, and reliable follow-through.

Practical details

• 33 days holiday, including bank holidays.
• Additional detail: Holiday allowance.

Customer service skills

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Job details

• Benefits mentioned: Holiday allowance