Customer Service Advisor

The Customer Service Advisor position centres on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. It would suit someone who can bring clear communication, reliability, and practical judgement to the role.

Known job details

• Pay: £13.45 per hour
• 35 hours per week, Monday to Friday, between 7am - 6pm.
• In this role, you will be the first point of contact for customers, providing 1st line IT supp.

Likely focus of the role

• Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Requirements mentioned

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.