Customer Service Advisor

As a Customer Service Advisor, the work centres on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. It would suit someone who can bring clear communication, reliability, and practical judgement to the role.

Known job details

• Pay: £16.11 per hour
• Shift: Nights
• £16.11 per hour (Combined standard rate and shift allowance).
• Capgemini, Inverness or Nairn.
• Night shifts are 18 and Day shifts are.

Likely focus of the role

• Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Requirements mentioned

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.