Customer Service Advisor

As a Customer Service Advisor, the work centres on our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Where the work sits

Three UK is a big network for the little or life-changing connections that make life richer. Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data tr.

Customer support involved

Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

Practical details

• Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generati.
• Shift pattern: Weekends.
• Additional detail: Additional staff or wellbeing benefits may be available.

Customer service skills

• Willingness to learn.
• Fancy being the face of our company brand?
• Enjoy engaging and building relationships with customers?