Customer Service Advisor

This Customer Service Advisor opportunity is built around reporting into the Digital Engagement Leader, the Digital Customer Advisor will be responsible for actioning digital enquiries and aftersales bookings from our new and existing sta. It would suit someone who can bring responsible for delivering a flawless digital service to our customers, through written communication to the role.

Known job details

• Pay: £23,872
• Work model: Hybrid
• This is a Hybrid role with the expectation to work from our Head Office every Tuesday & Wednesday.
• £23,872 basic salary with pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and a.
• Additional detail: Pension support may be included.

Likely focus of the role

• Reporting into the Digital Engagement Leader, the Digital Customer Advisor will be responsible for actioning digital enquiries and aftersales bookings from our new and existing sta.
• Accountable for your own targets, and ensuring processes are followed to deliver excellence to our customers whilst working towards KPI’s.
• A passion and desire to deliver excellence in customer service.

Requirements mentioned

• Our teams empower millions to experience the thrill of discovering new horizons, connecting with others, and embracing life’s fullest potential.
• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.