Customer Service Advisor

Customer Service Advisor focuses on handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

What the role involves

• Handle enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• Per week (rotational shifts between 7am–7pm).
• Are you a customer service superstar who loves going the extra mile to help others?
• Do you thrive in a fast-paced, supportive environment where every day is different?
• We’re on the lookout for Customer Service Advisors to join one of the UK’s leading logistics companies, based in Middleton (M24).

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through