Customer Service Advisor

As a Customer Service Advisor, the work centres on advising customers and support teams on known problems/workarounds. It would suit someone who can bring strong professional approach to the role.

Where the work sits

In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. Assign calls to the relevant support teams when needed.

How the role works day to day

Advise customers and support teams on known problems/workarounds. Resolving issues or provide advice and guidance where possible over the phone. A genuine passion for delivering great customer service.

What helps in this setting

Strong professional approach.

Practical details

• 35 hours per week, Monday to Friday, between 7am - 6pm.
• £13.45 per hour (Living Wage Employer).
• Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini.
• Additional detail: Training or development support may be provided.

Job details

• Benefits mentioned: Training